ITIL® (Version 5) Service - Including Exam
This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
8 courses found
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- Delivery Format: Public Classroom
- Date 06-08 January, 2027 | 9:00 AM to 5:00 PM
- Location: Dubai-Knowledge Village (Arabian Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 06-08 January, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (Arabian Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 31 January-02 February, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (Arabian Standard Time)
- Language: English
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- Delivery Format: Public Classroom
- Date 02-04 March, 2027 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Standard Time)
- Language: English
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- Delivery Format: Public Classroom
- Date 07-09 July, 2027 | 9:00 AM to 5:00 PM
- Location: Dubai-Knowledge Village (Arabian Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 07-09 July, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (Arabian Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 10-12 August, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (Arabian Standard Time)
- Language: English
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- Delivery Format: Public Classroom
- Date 07-09 September, 2027 | 9:00 AM to 5:00 PM
- Location: Riyadh (Arab Standard Time)
- Language: English
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